SHIPPING INFORMATION
We want to make sure your custom and ready-to-ship cookie cutters arrive safely and ready for your next baking project!
How We Ship
All orders are carefully packed and shipped nationwide across South Africa. At checkout, you can choose the delivery option that suits you best:
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Nationwide Door-to-Door Courier (R100): Delivered right to your home or office address anywhere in South Africa.
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Pudo Locker-to-Locker (R65): A budget-friendly, flexible option where your parcel is delivered to a secure Pudo locker of your choice for you to collect at your convenience.
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Free Nationwide Shipping: Enjoy FREE door-to-door or locker delivery on all orders over R800!
Processing & Production Times
Because each custom cookie cutter is 3D printed to order, please allow 3 to 5 business days for production and processing before your order is dispatched.
Transit Times & Tracking
Once dispatched, standard courier delivery generally takes 2 to 5 business days depending on your location. As soon as your package leaves our studio, you will receive a tracking link via email or whatsapp so you can follow its journey all the way to your door or locker.
GENERAL INFORMATION & FAQ
Welcome to our little corner of the baking world! Whether you are ordering a fun ready-to-shop shape or bringing a custom design to life, here is everything you need to know about our cookie cutters.
Our Products & Materials
What are your cookie cutters made of?
All our cookie cutters are expertly 3D printed using food-safe PLA (Polylactic Acid). PLA is a biodegradable plastic derived from renewable plant resources like cornstarch, making it completely safe for food contact.
Are they sturdy?
Yes! We design our cutters with a comfortable, thick grip edge at the top and a sharp, clean cutting edge at the bottom to give you crisp, flawless dough shapes every single time.
Custom Orders
Can you make a custom shape for me?
We would love to! If you have a specific logo, theme, or custom shape in mind, simply drop us a message with your idea or reference image. We will bring your custom design to life.
PAYMENT METHODS
- Credit / Debit Cards